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Wholesale Customers
 

Starlinks Catalog Resources
Please note - these files may not be edited without the express consent from Starlinks.

Online Flip Catalog - Click Here
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OR, view our catalog in standard PDF format below. All three catalog versions on this page contain THE SAME CONTENT, just in different formats to suit your needs.

PDF catalog - For Faster Downloading
This file has a small file size for faster downloading. The file size is smaller, so the trade-off is lower quality images.
*Requires Adobe Acrobat, Reader, or other software capable of reading .pdf files. 

Can I mail in or fax my order, or do I have to pay online?
 

We know internet safety is a big issue and not everyone is comfortable with online payments. If you prefer to mail or fax your order we have an order form located here. You can easily type your order directly on the form or handwrite neatly.

Please include your Resale License number to receive wholesale pricing.
Do you sell your products at wholesale prices?
 

Yes. In order to purchase our products at wholesale prices, you need to register as a wholesale customer here.  Your Resale License number is required to sign up and will be validated before your wholesale account is activated. You will receive an email once your account has been authorized and then will be able to login and purchase our products at wholesale prices.

If you live in a state that does not require a Resale License, you can submit a request for wholesale account setup here.    After we've authorized your information we will set up an account for you. 

Email Authentication & Security 101
 

Authenticating Your Business E-mail

What is email authentication, Why it's important, and Why EVERY business needs it.

  • First, The Basics

    How Does Email Work?


    Simply put, the sender writes an email to a recipient. When the sender hits "send", the sender's mailserver (outgoing) attempts to connect to the recipient's mailserver (incoming).

    The incoming mailserver acts as a Virtual Door Man, deciding whether or not to accept the message onto the server, and whether or not it will deliver to the recipient's inbox. The incoming mailserver makes this determination based on several factors:
    • The email headers
    • DNS records
    • Spam Blacklists
    • Security algorithms & heuristics
    • The recipient's
    Whitelist

  • What are Email Headers?

    Email Headers are Easy to Spoof
    Every email contains "headers", which state information such as the recipient's address, return address, sender's email address, date, outgoing server's IP address, and other routing information to help trace the email from the point it was sent.

    Cybercriminals can easily forge parts of email headers to make their emails appear as if they're coming from you to trick trusting recipients into opening the unsafe email.

  • What are DNS Records?

    Every domain name (ex: YourStore.com) has a database of DNS (Domain Name System) records. These records point domain names to IP addresses - like a map - so it is knows where to direct the domain's website, email, and so on.

    DNS records for your website usually need to be edited when you first setup your website or domain email, and if/when you switch webhosts or mail providers. They are found either where you purchased your domain (ex: GoDaddy), or with your current web host (ex: Volusion).

    There are specific DNS records that work to identify and authenticate email generated from the domain - SPF, DKIM, and DMARC records.

  • What are Email Blacklists?

    To combat Spam and other fraudulent emails, ESPs [Email Service Providers] (Ex: Google, Outlook, iCloud) work together and with Anti-Spam entities to compile lists of email addresses, IP addresses, and mailservers that permit the sending of suspected Spam email.

    When new email is received, many incoming mailservers will scan these blacklist databases to see if the sender's name, IP, or mailserver are listed. If they are, the incoming server will most likely reject the sender's mail.

    Do a Google search, or check to see if your domain appears on any blacklists (Free): https://mxtoolbox.com/blacklists.aspx

  • What are Security Algorithms & Heuristics?

    ESPs [Email Service Providers] (Ex: Google, Outlook, iCloud), email software/apps, and mailservers have developed their own tools to combat Spam. They have developed software that automatically inspects all incoming email to identify and stop Spam before it arrives in recipient mailboxes. Generally, anti-Spam software looks for:
    • non-authenticated senders, or senders with IDs that do not match;
    • spammy keywords;
    • suspicious attachments or hyperlinks;
    • email sent from domains or mailservers with low confidence ratings; or
    •
    hidden HTML or automated code called MACROS that can trigger an involuntary action from the recipient's computer.

    Anti-Spam software is considered "intelligent" because it learns as it processes email to help it better identify and block Spam.
    Example: A mail recipient opens an email advertising a sale from an online store they've never visited. They move that email to their junk/Spam folder or mark the message as junk/Spam.
    Example: A mail recipient checks their junk/Spam folder and finds an email from a trusted contact inside. They mark that email "Not Spam" and move the mesage to their inbox.
    This user input is shared with their server's Anti-Spam software, which helps it further hone its Spam detecting skills.

  • What are Whitelists?

    If someone is having difficulty receiving a sender's emails, the recipient will "whitelist" that sender in an effort to tell their email provider to bypass Spam processing and deliver the email anyways. *

    Relying on your recipients to whitelist your email address / domain is NOT a solution;
    It's a lazy & irresponsible workaround.

    The vast majority of deliverability issues will clear up once you properly configure email authentication for your domain.

  • What is Email Authentication?

    Email Sender authentication refers to methods used to identify, prove, and protect valid SENDERS of a domain - and instructs other webservers what to do if they come across illegitimate email supposedly coming from you. Three common types work hand-in-hand with one another: SPF, DKIM, and DMARC.

    Check you have enabled SPF, DKIM, or DMARC on your domain (Free): https://mxtoolbox.com/domain/

  • Authentication, Explained

    Why You Need to Authenticate Your Outgoing Mail

    We need to show ID when passing through security at an airport to prove we are the person whose name is displayed on the boarding pass.

    Authenticate to Improve Your Email's Deliverability

    In the same way, email authentication verifies email sent FROM your email address & domain is actually from you. Spammers and cybercriminals can easily "spoof" email, so IDing your email is a crucial step to to protect yourself, employees, associates, customers, and the reputation of your company.

    Some scary statistics recent as of Oct 2018: The FBI reported that fake emails were responsible for a 60% jump in 2018 of business email compromise (BEC) losses.
    Email-based cybercrime is the biggest threat to companies - over 90% of all cybercrime is from phishing attacks. Cybercriminals impersonate real businesses to attack unsuspecting victims into downloading files, clicking links, or providing information criminals can use to cause further damage.

    Without email authentication standards, cybercriminals don't necessarily need to hack email account passwords to send emails that impersonate friends, family, co-workers, banks, government agencies and other trusted sources. Through spoofing and phishing, cyber attackers can inflict just as much damage as they could if they actually had your email password.

    If attackers attempt to use email addresses from businesses/domains that implement strong email authentication, their fake emails do not get delivered to their victims because the emails fail authentication.

    By not securing your outgoing mail, you are leaving your business vulnerable to attack, as well as your customers, your contacts, and the general public.

    One big problem with email-based cybercrime is that targets the people behind a computer screen - not the computer itself - and humans make mistakes. They see an email in their inbox from a known sender and click it.

    How many times have you been in a rush to unpack new inventory and got an email from a supplier, asking you to download image samples of their newest products from Dropbox. You get an email from someone in your own organization sending you a funny Youtube video. You usually don't even think twice about clicking it because you think you recognize the sender or the organization.

    You secure your website with a SSL certificate so your customers have confidence knowing they're shopping at a retailer whose website hasn't been compromised by a cyber threat...why wouldn't you offer that same type of security through your company's emailed communications?

  • "Criminals Only Go After the Big Guys - I'm Not Worried."

    Yes it's true: Mircosoft and Amazon are two of the most common companies cybercriminals like to target. Your company isn't as big or as well known as either of those brands, but that doesn't mean you have nothing to worry about.

    The notion that "Little Guys" fly under the radar because cybercriminals are only looking at targets with big bank accounts is a common misconception. Multi-billion dollar corporations grab the headlines whenever there's a breach, but 71% of cyberattacks in 2018 targeted small businesses (up from 61% in 2017) - and that number increases every year.

    The reason? Access. Small companies are more likely to have vulnerabilities hackers can exploit. Larger organizations are able to hire specialists that implelement security protocols, and they are more likely to offer employee training on how to spot and avoid cyberattack attempts.

    Small businesses are data collection goldmines for cybercriminals. Online stores, for example, have valuable customer information. Stores with weaker security implementation may also have sensitive payment data as well. However, even without stolen credit card numbers or Paypal account information, criminals have enough data to target new phishing campaigns or identity theft.

    Small businesses are also used as stepping stones to breach higher value targets with whom they have trusted connections. In 2013, cybercriminals gained access to a small HVAC company. From there, they were able to perpetrate the massive Target attack that compromised 40+ million credit card numbers. What was the link? The HVAC company had done some work in certain Target stores and were granted access to Target's network - which the hackers then exploited.

  • "I Haven't Setup Authentication & Everything's Just Fine."

    Just because you "don't have a problem" with your mail, doesn't mean you don't - you just don't know if you do.

    Warning labels your customers Could be seeing on your emails!

    Without any way to verify your emails are legitimately coming from you or your organization, your recipients' mail servers, ISPs, email software, and even antivirus software decide what to do with your email to best protect their user.

    If any of the above filters don't like your anonymous email, it means your mail:

    • Goes to the Recipient's junk folder
    • Goes to their Inbox with a red / orange WARNING banner
    • Goes to the server's Quarantine folder*
    • Gets deleted without warning
    • Is rejected and returned to you**
    * Most users do not have access to server quarantine.
    ** If you're lucky, it will be "returned to sender" so you can see what that mailserver is requiring you to do in order to properly send your email through. Not all return rejected mail, however.

    You don't know if your email is delivered to Junk, Quarantine, Deleted, or delivered with warnings because you are not sent any notification of these actions.

    Enter your email address here to test your email deliverability (free) - https://mxtoolbox.com/deliverability

  • Without It, You Risk Triggering False-Positive SPAM Flags

    If the stats and details I've mentioned above STILL aren't enough to convince you to protect your brand, your customers, or the general public - I have one more:

    It will hurt your business if you do not verify and authenticate your emails.

    Security filters are getting smarter and more aggressive everyday. If your mail doesn't identify itself, it's more likely to get falsely flagged as Spam.

    Your sent mail might make it through an ISP's fiters but get rejected by the mailserver's filter. It could make it through the mailserver, only to get rejected by SpamAssassin-type software in the recipient's mail app. There are multiple layers between your outbox and someone's inbox - do everything you can to ensure it makes it there.

  • Without It, Your Deliverability Issues WILL Increase

    Email authentication standards have been slow to become required standards because email-based cybercrime was traditionally less of a threat compared to malware and other hacking attempts. However, the staggering increase in email attacks means that will soon change.

    In 2018, Google took steps to all but force companies to fully secure their websites with SSL encryption after years of pushing for the adoption of 'secure by default' websites. If web domains do not secure their entire website (not just cart pages), Chrome displays the website with an unappealing " NOT SECURE" message in the address bar and decreases non-compliant website's rankings.

    While secure by default websites are not required, per se, most websites comply to avoid being penalized by the largest search engine and web browser in the world.

    Email authentication is a little more difficult to force because there are thousands, if not millions, of different servers - all with different requirements.

    Currently, some mailservers are more forgiving of missing or incorrect authentication information (yielding more Spam in recipient mailboxes), while others are more stringent (rejecting or deleting unidentifiable email).

    As email attacks increase, it is only a matter of time before email authentication requirements become more uniform across the board.

    Your best bet to ensure delivery to inboxes now and in the future is to implement SPF (at the minimum), DKIM, and DMARC records on your domain today.

  • The Differences between SPF, DKIM, & DMARC Validation

    SPF (Sender Policy Framework)

    SPF is a reliable and easy to implement minimum / standard for email validation. Detects & blocks email spoofing; tells the recipient's mailserver if mail from your domain is coming from an IP address authorized to send mail; checks to see if the sender's domain is authorized to send mail for your domain.

  • DKIM (DomainKeys Identified Mail)

    DKIM is an additional layer of authentication that digitially signs an email with encryption. This method proves whether or not an original email or its headers were tampered with after being sent, and proves whether the email sender is an authorized sender for that domain.

  • DMARC (Domain-Based Message Authentication Reporting & Conformance)

    DMARC is the strongest validation method, and requires the domain to have both SPF and DKIM records.

    DMARC will compare the sender's email headers with the authorized IP addresses and mailservers listed in the domain's SPF record, along with the encrypted signature from the DKIM key. DMARC then issues a Pass / Fail on the sender's email, based on how the SPF and DKIM data align, and tells the recipient's mail server how it should treat the uncompliant email. The uncompliant email is either delivered as usual, sent to quarantine, or completely rejected (deleted).

    DMARC also issues reports to the sender, informing them of any phishing attempts made by imposters trying to use their domain.

  • What Do I Need to Know for My Business?

    Using a Free Email Service Provider

    If you use a free ESP like Gmail, MSN, Outlook, Yahoo, iCloud, etc. those services handle your SPF records for you. You are only able to access the DNS records if you use the paid versions of these services (ex: gSuite).
    Note: It looks much more polished and business-like if you communicate with your customers using a domain email address (You@YourStoreName.com)

  • Domain / Domain Email (You@YourStoreName.com)

    If you have purchased your own domain name (YourStore.com) and are setting up email, it is recommended that you use a domain email address (You@YourStore.com) vs a free email address (OurStore@gmail.com) - it just looks more professional and a stronger sense of permanence.

    You MAY need to modify your DNS records. DNS records are found either with your registrar (ex: GoDaddy) or sometimes your webhost takes over your DNS records (ex: Volusion).

  • Selling ONLY on eBay / Amazon / Etsy / Facebook / Pinterest / etc.

    If you only sell via a 3rd party service, a domain name or paid email service isn't required, and don't need to worry about the DNS settings.

  • Using a Paid Email Service Provider (ESP)

    If you pay for email service (ex: gSuite, Zoho) you need to modify your SPF records to include those services. Including your ESP in your SPF records tells other mailservers that they are allowed to send and receive email on behalf of your domain (YourStore.com), which improves the deliverablity of your email and cuts down on spammers spoofing your email address.

  • Using a Bulk Email Provider (ex: Mailchimp)

    If you send out newsletters or have a mailing list, you will need to add an entry in your SPF record

  • Selling Online: Best Practices

  • Improving My Mail Deliverability

    Don't Rely on Whitelisting

    •If you are a whitelisted sender:
    It's possible spoofed or phishing emails will get delivered - email actually from you, as well as email made to look like it was from you - instead of getting caught up in a Spam filter.
    *In theory, whitelisting email addresses / domains should always reach your inbox, but whitelisting isn't a consistent or foolproof way to ensure non-authenticated emails always reach you.

    • If you have whitelisted senders:
    Always use caution when opening attachments or clicking links from whitelisted senders. Because you've allowed that email address to bypass security screening, it's unlikely your mail provider will catch the difference between Okay@Whitelisted.com sent from LegitServer.Whitelisted.com and an email that says it's from Okay@Whitelisted.com but actually sent using SpamServer.Criminal.com

  • I Don't Spam Anyone, How Am I Blacklisted?!?

    You may find yourself on a Blacklist for a number of reasons, and usually it is relatively easy to resolve. First, look up the Blacklist you were reported to. See what was blacklisted - was it your email address, domain name, IP address, or mailserver?

    Mailserver - many times this is because you're on a shared server that also delivers the emails of an untold number of other accounts. Likely someone on your shared mailserver sent out too much bulk email that got the whole server blacklisted. Contact your webhost (or emailhost if you use a separate provider) and they will take the steps to resolve the issue.

    IP address - similiar to the shared mailserver situation above, but you need to contact your ISP (internet service provider) to get their IP address unlisted.

    Domain name and/or email address - If your domain or email address got blacklisted but you're certain you and everyone in your organization are innocent, it's time to check your SPF records for errors.

    Missing or incorrect SPF records can get your domain's emails incorrectly labeled as Junk mail. This is more likely to happen if you send out bulk mail from an address with missing or incorrect domain SPF records - yes, even if your mailing list is 100% CAN-SPAM compliant and all list members have opted-in.

    If you do send out bulk mail but have a high rate of members unsubscribing while labeling your email as Spam or saying they never subscribed, these actions trigger Spam complaints that get logged against you. After so many, your bulk email provider could suspend you and add you to a blacklist.

    If neither of the above apply to you, you may have been hacked and should change your password(s) immediately. Sidenote: Setting up DMARC records could have made you aware of a breach much sooner!

  • My Store's Emails are Rejected (or Wind Up In Spam folders)

    Your domain is MyStore.com. You have setup your SPF records, but emails sent on your behalf (ex: your store's order confirmation emails; newsletters sent via Mailchimp, Abandoned Cart email plugin on Shopify) are bounced back to you or wind up in Junk folders. What's happening?

    You either forgot to add to your SPF records that include Mailchimp, Shopify, etc to send email on your behalf, or you have an error with the syntax of your SPF record.

    See if you have a SPF record (Free): https://mxtoolbox.com/domain/ for free.
    Validate your existing SPF record (Free): https://app.dmarcanalyzer.com/dns/spf

Email Authentication & Security 101
Email Authentication & Security 101: What it is, Why it's important, and Why EVERY business needs it.


Everyone you email could see warning messages like these affixed to your emails - and you wouldn't even know it.


Just about all Starlinks Retailers have an online storefront or at least some kind of online business presence.
Important Retailer Infomation
 
This resource has moved!

Please login to your Starlinks Wholesale account.
A menu item called DOWNLOAD PRODUCTS will appear in the top menu navigation that will take you to our current downloads database.

Update your bookmark accordingly, thank you.
Old Retailer Login
 

Retailer Terms

  • To view our wholesale pricing and make purchases through this website, you must login or register below.
  • ALL FIELDS ARE REQUIRED for account approval and therefore, website access.
  • Please fax or email us a copy of your STATE RESALE PERMIT or Business License. Use this number in the online registration. Fax to (562) 685-9817 Email is Sales@StarlinksGifts.com. WE VERIFY EVERY LICENSE NUMBER WITH YOUR STATE/PROVINCE/ETC. If we do not receive it, we cannot approve your registration.
  • Customs charges are the responsibility of the purchaser.
  • Generally speaking, you have full permission to use the product descriptions and category descriptions found on our product and category pages.
  • HOTLINKING IS NOT PERMITTED. All images must be downloaded from the Starlinks image database.
  • Our additional website text and images - such as promotional images/advertisements, homepage images and copy, meta tags, etc. - are not available for your use. Any specific copy or design treatments relating to general websites and the Starlinks website in particular is not available for copying; ie., our terms, conditions, layout, etc.
  • If you are unsure of what material(s) on this site are acceptable for use, please contact the webmaster for confirmation: Webmaster@StarlinksGifts.com thank you!

You will be notified via email of your approved registration - usually within 24 hours. We need your resale certificate copy before approval of your account. Please be sure to check your spam files for our confirmation email as they sometimes end up there. You can also add our domain 'starlinksgifts.com' to your approved senders list to ensure you receive all emails from us. If you do not receive your confirmation email, please email us!

All major credit cards accepted
We request $100.00 minimum order
Orders under $100 / Drop ship orders: $3.50 fee
First orders MUST be prepaid - No CODs

Email or call if you have any questions:
Sales@starlinksgifts.com
1-800-867-4344

FAX: (562) 685-9817

test
 

To view our wholesale pricing and make purchases through this website, you must login or register below. ALL FIELDS ARE REQUIRED for account approval.

In addition, we will need proof of your State Resale Permit or Business License.

After you submit your new account registration, you need to email or fax us a valid State Resale Permit or Business License.

Fax: (562) 685-9817
Email is: Sales@StarlinksGifts.com

WE VERIFY EVERY LICENSE NUMBER WITH YOUR STATE/PROVINCE/ETC.

If we do not receive it, or if it is invalid, we cannot approve your registration.

All major credit cards accepted
$100.00 minimum order
First orders MUST be prepaid - No CODs
Orders under $100 / Drop ship orders: $3.50 fee per order

Customs charges are the responsibility of the purchaser.

We provide access to spreadsheets containing all product information, pricing, and discontinued products.

We also have uploaded all of our product images online for our Retailers' convenience.

Please note, our additional website text and images - such as promotional images/advertisements, homepage images and copy, meta tags, etc. - are not available for your use.

Any specific copy or design treatments relating to general websites and the Starlinks website in particular is not available for copying; ie., our terms, conditions, layout, etc.

Email Webmaster@StarlinksGifts.com for further clarification.

Yes! We often have promotions/sales that are primarily advertised through our Newsletter, or sometimes on our Facebook page.

We recommend you follow us on Facebook and agree to receive our newsletters to get the most up-to-date information!

Be sure to add '@StarlinksGifts.com' to your safe-sender's list in your email program as well.

Aside from order/account relevant emails, we typically only send promotional email 1-2 times a month.

You are free to unsubscribe from our newsletter marketing, just know that you most likely will miss out on important alerts about new products and special money-saving offers.

No, never! We follow all CAN-SPAM and GDPR laws, as required.

We do not purchase or sell our mailing lists. Everyone who receives our email is someone who has either made a purchase from us before or signed up for our newsletter.

If you no longer wish to receive our emails, note that "unsubscribing" only removes your email address from our newsletter database.

Emails such as: order confirmations, password resets, and other store-generated email is considered order/account relevant and not included in unsubscriptions.

Upon the approval of your Starlinks account, you also agree to the following terms:

- You will not hotlink any image hosted on StarlinksGifts.com.
- You will not mark/report mail from StarlinksGifts.com as "junk" or "SPAM".
- You agree to inform Starlinks where you intend to sell our product (ex: eBay, Amazon, or YourDomain.com).

Hotlinking is when you post an image on your own website that is actually located on another website. This is bad because it uses the data on our website so you can show the image on yours.

For example, all the images that display on your website YourOnlineStore.com should have a URL that looks like this: https://www.YourOnlineStore.com/images/productABC123.jpg.

If the image on your site YourOnlineStore.com has a URL looking like this: https://www.starlinksgifts.com/images/productABC123.jpg - this is a hotlink and must be corrected.

Whenever you mark an incoming email as Spam / Junk mail, your email service provider makes a note of it to help it refine its email processing SPAM algorithm.

It also sends a report back to our email service provider, stating that You@YourEmail.com informed them that Us@StarlinksGifts.com spammed you with illegitimate email.

Since we don't Spam anyone (as you signed up for our emails), this is an inaccurate report.

Spam reports reduce a sender's email trustworthiness, increases the likelihood of sent emails getting incorrectly marked as Spam for other recipients, and can get a sender's legitimate email account(s) banned by ESPs (email service providers).

Starlinks accounts that falsely report us as Spam may have their account access revoked and will no longer receive promotional email from us.

You will be notified via email of your approved registration - usually within 24 hours - contingent upon the above terms.

Please be sure to check your spam folder for our confirmation email as they sometimes end up there.

For all sales and account approval inquiries, please email: Sales@StarlinksGifts.com.

For website-related and other technical questions, please email: Webmaster@StarlinksGifts.com.